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Blurring Offline and Online: More on the Potential of Long Tail Social Media

Photo by Ben Seidelman.

Earlier this week, I began a discussion about long tail social media. The premise behind this trend is that as our internet habits mature, we no longer need social platforms with massive user bases.

I’m cautiously optimistic about this model as I think niche networks can better deliver on the promise of the social internet while avoiding pitfalls like engineered addiction and emotional manipulation. (These smaller alternatives also tend to be better on the legal-techno geek issues like data privacy and effective contention moderation.)

In response to my recent post on this topic, a reader pointed me toward a fascinating long tail social media case study that I wanted to briefly share, as I think it helps underscore the potential of this movement.

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Thinkspot and the Rise of Long Tail Social Media

Last month, Jordan Peterson announced he was launching his own social media platform called Thinkspot. Details of the planned service are still sketchy, but it seems like it will include some novel features, such as subscription fees that support the content creators, and a commenting system meant to encourage deeper discussion.

Much of the early press coverage of Thinkspot has focused on the controversies surrounding Peterson and the tumultuous circumstances that led to the service’s creation.

To me, however, there’s a more interesting story lurking. What matters is not why Thinkspot exists, or even whether it will succeed, but instead the larger trend it represents.

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Senator Hawley on Social Media: “addiction is actually the point.”

Photo by Natureofthought.

Early last month, Josh Hawley, the newly-elected senator from Missouri, gave a speech about big tech at the Hoover Institute. He made a couple points that caught my attention, such as when he said this:

“Social media only works as a business model if it consumes users’ time and attention day after day after day. It needs to replace the various activities we did perfectly well without social media, for the entire known history of the human race with itself. It needs to replace those activities with time spent on social media. So that addiction is actually the point.”

And this:

“This is what some of our brightest minds have been doing with their time for years now. Designing these platforms, designing apps that integrate with them. I mean, what else might they have been doing?”

I was pleased to hear Senator Hawley emphasize these issues of addictiveness and value because they echo the concerns I heard from the vast majority of people I met during the book tour for Digital Minimalism.

It’s important to hear public figures cite these problems, because as I’ve written before, much of the media coverage on the big tech backlash focuses on what I call legal-techno geek issues, such as privacy, data portability, and content moderation.

These are important topics, and if you’re a journalist, or a social media personality, or an academic, or a political think tank type, they can be quite exciting to debate and nuance. They also have the advantage of being addressable by big swing legislative fixes, which are satisfying to imagine. (Indeed, in the recent New Yorker review of Digital Minimalism, the reviewer’s main criticism was that I avoided suggesting such systemic fixes.)

But for the average person — who doesn’t host a YouTube interview show, or cover politics, or publish research papers on network privacy — the legal-techno geek issues are not why they’re uneasy about their devices.

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Naval Ravikant, Email, and the Future of Work

https://www.youtube.com/watch?v=3qHkcs3kG44

In a recent appearance on Joe Rogan’s podcast, Naval Ravikant referenced economist Ronald Coase’s 1937 paper, “The Nature of the Firm,” which later helped Coase win a Nobel prize.

The mathematical details of this paper are dense, but on Rogan’s show, Ravikant summarizes its core idea: firms hire more people instead of contracting out the needed work when the transaction costs associated with setting up external relationships are high, making it easier and cheaper to do the work internally.

As Ravikant notes, the internet is driving down these transaction costs as it reduces the friction required for an entrepreneur to find and hire the right contractor for a specific task. Coase’s theory predicts therefore that businesses will become smaller and more people will migrate from stable positions to a freelance lifestyle.

I was intrigued by this discussion because it overlaps with some concepts that I’ve been developing as I work on a new book about email and the future of work.

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Franklin Foer on Devoted Attention

Photo by JR P.

Last month, Franklin Foer, one of my favorite techno-philosophers, wrote an essay for The Atlantic that caught my attention.

He revealed that he started a daily poetry reading habit to “sharpen the faculties that stare at the world,” with the aim to “bulwark my attention against the assault waged by my phone.”

He soon rediscovered the work of Mary Oliver, who died earlier this year. In reading her final poetry collection, Upstream, Foer was surprised to discover that Oliver helped him confront the very forces that had driven him to his bulwark-building poetry habit in the first place.

“The costs of allowing our attention to be commandeered remain drastically understated,” Foer writes, and though this might not have been her specific intention, Oliver’s “poetry captures its spiritual costs.”

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On the Pleasures and Sorrows of Life Without Screens

Photo by Marketa.

I recently received a message from a friend of mine, a young man named Mike. He told me that Digital Minimalism had changed his life. Naturally, I asked him to elaborate what he meant.

In response, he listed the following changes:

  • He lost 15 pounds and dropped his body fat by six percentage points;
  • he went from being terrible at dancing to pretty good (he sent me a video of him in a dance circle to prove this claim);
  • he developed a Brazilian Ju-Jitsu practice;
  • he strengthened many relationships.

This list might seem surprising: my book is about technology, and yet none of the changes listed by Mike seem to have anything to do with social media or smartphone settings. But as I’ve learned over the past few months, his experience is actually quite common among those who take the minimalist plunge.

* * * *

When people contemplate the declutter process I suggest in my book, in which you spend 30 days away from optional technology as a prelude to simplifying your digital life, they often predict that the main challenge will be compensating for the benefits and features they’ll miss out on.

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On the Utility Fallacy

Photo by Miguel Á. Padriñán from Pexels

A few years ago, I wrote an article for the Harvard Business Review’s website about the excesses of email culture. In an effort to destabilize the perceived necessity of our current moment of hyperactive communication, I explored a thought experiment in which email was banished altogether and replaced with pre-scheduled office hours.

“Office hours might not work for every organization,” I wrote, “although, as I’ve argued, they would probably apply in more settings than you might at first assume.”

Given the semi-satirical undertones of this exploration, I gave a nod toward Swift in the article’s title: “A Modest Proposal: Eliminate Email.”

I’m bringing this up now because a reader recently pointed me to a Reddit thread from last month that discusses this older piece. Overall, the thread is varied and fascinating. I want to highlight here, however, a few comments that I think are representative of a general line of resistance I often encounter — usually from fellow engineering types — when I write negatively about new technologies:

  • “…people seem to severely underestimate how valuable it is to search past conversations, not to mention having a timestamp of when assignments and decisions got made”
  • “I am totally with you here. Email is THE SUPERIOR tool for communication. People simply lack the discipline to manage their inbox.”
  • “Having lower cost, lower friction communication is an absolute positive development.”

These points are an example of what I’ve come to call the utility fallacywhich is the tendency, when evaluating the impact of a technology, to confine your attention to comparing the technical features of the new technology to what it replaced.

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