The following line is from an e-mail I recently received from Georgetown’s HR department. It references “GMS,” the slick new database system they installed to unify all employee services:
Please remember to log in to GMS a few times each day to check your Workfeed for any items requiring your attention and/or approval.
Among the tenure-track faculty, the message was a source of amusement: the idea that professors at a research university should be checking with the HR department several times a day, just in case there is some administrative task waiting for them to complete, runs counter to everything we’ve ever been taught about how people succeed in academia.
I’m mentioning this note here, however, because I saw it as an example of a deeper principle currently shaping the American knowledge work environment — a principle with destructive consequences.